The business executive has worked at the organization for more than two decades now, where he has held different positions. He joined the company as an hourly worker but is the current chief executive officer. The promotions were in recognition of the leadership skills he had displayed in his work. In early 2014, he was appointed as the new chief operations officer but later became the president a year later.
He got his current position at the end of 2017 and has made significant changes over the last two years of his tenure. Steve has displayed commitment towards changing the organizational culture at Papa Johns because he believes that will have a positive impact on its revenue. Some of the measures that he took to achieve that include hiring external auditors to evaluate the company’s diversity policies and training workers about bias.
The CEO became part of the board of the firm after an investment valued at $200 million from Starboard Value. He expressed his excitement after the financing and was optimistic that that would revolutionize its operations. According to him, the funds were to be used in facilitating cultural changes and new product development. The business executive still believes that products from the company are the best in the industry despite the declining sales volumes in recent months.
During one of his interviews, Steve Ritchie acknowledged that achieving the organizational goals would not be an easy task. Earlier this year, the organization revealed its plans to launch a new marketing campaign and ads to increase the sales volumes. The CEO of the pizza maker has always ensured that only quality ingredients are used.
Some of the things have made Papa Johns stand out is a rich network of franchised hotels which are based in different parts of the world and its commitment to embrace innovation. According to its chief executive officer, customers can place orders through a mobile application.